Salesforce Administrator

We are seeking a highly skilled Salesforce Administrator to join our team at Ergon, Inc. As a key member of our organization, you will be responsible for the daily operation, maintenance, and improvement of our Salesforce platform.

Key Responsibilities:

• Customize and configure Salesforce to meet the needs of our business.
• Manage and maintain the Salesforce platform, including user setup, roles, profiles, data integrity, and system security.
• Configure Salesforce objects, fields, page layouts, record types, workflows, flows, and validation rules.
• Develop and maintain custom reports, dashboards, and analytics to support business operations.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Minimum of 1 year of experience as a Salesforce Administrator.
• Salesforce Administrator certification (ADM 201) is preferred; additional Salesforce certifications are a plus.
• Strong knowledge of Salesforce architecture, including Sales Cloud, Service Cloud, and Community Cloud.
• Proficient in data analysis and reporting using Salesforce reporting tools.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Familiarity with Agile methodologies and tools (e.g., JIRA).
• Knowledge of business process modeling and re-engineering.

What We Offer:

• A competitive benefits package, including 401(k) Matching, Health, Life, Dental, Holidays, Vacation, Sick Leave, Tuition Assistance, and Profit Sharing.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.

Ergon, Inc. is an EEO/AAP Employer.

Employment offer contingent upon pre-employment drug test, background check, and MVR.

Onsite full-time position, no remote or commuting opportunities. Must be citizen and have right to work in the US, no sponsorships offered.