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Bartender - Hospitality Expert

2 months ago


West Des Moines, Iowa, United States P.F. Chang's Full time
Job Summary:

Our Bartenders are core team members of the scratch kitchen restaurant, providing exceptional guest experiences and delivering outstanding customer service. As a key member of our hospitality team, you will be responsible for creating a welcoming atmosphere and ensuring that every guest feels valued and satisfied.

Key Responsibilities:
  • Deliver Exceptional Guest Experiences: Anticipate, deliver, and exceed guests' expectations by providing personalized service and ensuring that every guest feels welcome and valued.
  • Mixology Expertise: Prepare and serve a variety of cocktails, beers, and wines, adhering to company recipes and standards.
  • Bar Operations: Maintain a clean and organized bar area, including equipment and inventory management.
  • Team Collaboration: Work closely with other hospitality team members to ensure seamless service and exceed guest expectations.
  • Sanitation and Safety: Adhere to company sanitation and safety procedures, ensuring a clean and safe environment for guests and team members.
Requirements:
  • Age Requirements: Must meet state minimum age requirements for serving alcohol.
  • Customer Service Skills: Excellent customer service skills and etiquette, with the ability to handle guest complaints and concerns in a professional manner.
  • Sanitation and Safety Knowledge: Ability to execute proper sanitation practices and safety procedures, ensuring a clean and safe environment for guests and team members.
  • Food Handler's Card: Must have a current Food Handler's Card, or be able to obtain one where applicable.
  • Multi-Tasking: Ability to multi-task in a fast-paced, team-work environment, with a focus on delivering exceptional guest experiences.
Why Work for P.F. Chang's?

P.F. Chang's is a unique concept that offers a scratch kitchen and a concept that you can take pride in. We believe in celebrating life, family, and food, and we're passionate about creating a welcoming atmosphere for our guests. As a member of our team, you'll have the opportunity to work with a growing brand, share in our purpose, and contribute to our ongoing development and success.