Donation Attendant

1 month ago


Virginia Beach, Virginia, United States Goodwill of Central and Coastal Virginia Full time

Job Summary
Goodwill of Central and Coastal Virginia is seeking a Donation Attendant to assist customers with donated goods and contribute to the organization's mission.

Key Responsibilities
1. Provide exceptional customer service to internal and external customers, ensuring a positive experience for all.

2. Assist donors with unloading their vehicles, handling donations with care to prevent damage.

3. Accurately sort and label donations by category, maintaining a clean and organized work environment.

4. Safely load trailers with donations, adhering to safety protocols and procedures.

5. Maintain a clean and organized workspace, ensuring a safe working area for associates and customers.

6. Report any security concerns or theft issues to management immediately.

7. Adhere to department policies and procedures, communicating effectively with supervisors and colleagues.

8. Set a positive public image by adhering to Goodwill's dress code and personal hygiene standards.

9. Exercise sound judgment when dealing with customers, making decisions that benefit both customers and Goodwill.

Requirements
• High School Diploma or equivalent preferred.

• No prior experience required.

• No professional certifications necessary.

• Must pass a criminal background check.

Competencies
Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge

Work Environment
• The associate will work in a moderate environment with occasional exposure to extreme atmospheric conditions.

• Must be available to work evenings and weekends as business needs dictate.

Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.


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