Optical Sales Associate

4 weeks ago


Norwalk, Connecticut, United States EssilorLuxottica Full time
Job Title: LensCrafters - EyeCare Advisor

Job Summary: We are seeking a highly skilled and customer-focused EyeCare Advisor to join our team at LensCrafters. As an EyeCare Advisor, you will be responsible for delivering exceptional patient care and providing a personalized shopping experience for our customers.

Key Responsibilities:
  • Customer Service: Greet customers in a friendly and courteous manner, answer their questions, and provide them with a personalized shopping experience.
  • Optical Care: Perform pre-examination testing, explain measurements and answer questions, and provide coaching and guidance to patients on the care and handling of contact lenses.
  • Product Knowledge: Demonstrate good product knowledge, take initiative to accurately describe the features and benefits of various lenses and frames, and assist customers in selecting frames and lenses that are best suited for their vision, lifestyle, and budget.
  • Store Operations: Maintain a safe working environment, ensure visual displays are in accordance with company guidelines, and respond quickly to changes in store promotions.
Requirements:
  • Education: High School graduate or equivalent.
  • Skills: Strong customer service skills, knowledge of current fashion trends, strong communicator and listener, problem-solving ability, familiarity with cash register, computers, and calculators, organization skills, sales skills, and strong basic math skills.
  • Experience: Previous experience in customer service, retail, and/or optical is preferred.
What We Offer:

We offer a competitive salary, bonus, and commission plan, as well as a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and various employee discounts. We are an Equal Opportunity Employer and welcome applications from diverse candidates.

Accommodations: Upon request and consistent with applicable laws, we will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. Please contact our HR department for more information.



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