Insurance Client Relations Specialist
4 days ago
The Mark Mcgriff - State Farm Agent team is seeking a skilled Customer Relations Representative to deliver exceptional client experiences. As a key member of our agency, you will be responsible for establishing and maintaining strong relationships with customers, providing accurate and friendly service, and promoting the growth of our business.
Key Responsibilities:
- Client Relationship Management: Establish long-term relationships with customers, understand their needs, and provide personalized solutions.
- Customer Service: Respond promptly to customer inquiries, address concerns, and resolve issues in a professional and courteous manner.
- Communication: Effectively communicate with customers, both verbally and in writing, to ensure their needs are met and exceeded.
- Problem-Solving: Proactively identify and resolve customer complaints, using creative problem-solving skills to find solutions.
Requirements:
- Customer Focus: Dedicated to delivering exceptional customer service and building strong relationships.
- Communication Skills: Excellent written and verbal communication skills, with the ability to effectively articulate complex information.
- Problem-Solving: Proactive problem-solving skills, with the ability to think critically and creatively.
- Teamwork: Ability to work collaboratively with other team members to achieve common goals.
Benefits:
- Salaried Position: Competitive salary and benefits package.
- Paid Time Off: Generous paid time off policy, including vacation and personal days.
- Paid Holidays: Paid holidays, including major US holidays.
- Mono-Friday Work Week: Monday-to-Friday work schedule.
- Growth Opportunities: Opportunities for career advancement and professional growth within our agency.
Estimated Salary: $55,000 - $65,000 per year.
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