Retail Associate

3 weeks ago

Hoosick Falls, New York, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Ensure a positive shopping experience by maintaining a clean and organized store environment, restocking shelves, and replenishing merchandise as needed.
  • Assist members with their purchases, answering questions and providing product information as needed.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
  • Maintain a high level of product knowledge, staying up-to-date on new products and services.
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment.
  • Perform other duties as assigned by management to support the success of the store.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer
  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Discounts on merchandise and services.

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