Transportation Supervisor

1 week ago


Grand Rapids, Michigan, United States Versiti Inc. Full time
Job Summary

We are seeking a highly skilled Transportation Supervisor to join our team at Versiti Inc. This role will be responsible for ensuring the execution of standard processes and policies for transportation courier services, including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, Donor Testing Lab tube deliveries, and additional ad hoc courier needs.

Key Responsibilities
  • Ensure execution of Versiti policies and procedures for internal blood product hospital deliveries and returns, donor center pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, Donor Testing Lab tube deliveries, and additional ad hoc courier needs.
  • Daily execution of fleet upkeep and oversight of vehicles.
  • Foster local outsource supplier relationships and agreements to ensure delivery expectations are achieved across Versiti for a 24/7 operation, including all holidays.
  • Facilitate proactive relationships with hospital partners, blood bank managers, and attend business reviews with Hospital Relations.
  • Maintain scheduling and routing functions to balance insource/outsource and scheduled/on-demand deliveries to optimize productivity.
  • Ensure work systems and processes are effective, efficient, and maximize productivity.
  • Establish processes and accountabilities to ensure quick responses to patients' needs within Versiti.
  • Ensure record management, dispatch, and tracking systems are in place.
  • Ensure accurate reporting of on-time deliveries and quality-related metrics.
  • Initiate process improvement when inefficiencies are identified by customer feedback, input, deviation management, audits, etc.
  • Ensure safety through implementation of driver training.
  • Reviews accident and incident reporting and suggestive preventative actions according to Versiti policy.
Requirements
  • Bachelor's degree in a related field, such as biological science, supply chain management, business, or equivalent experience.
  • A minimum of two years of current supervisory or team lead experience, including operational, logistical, financial, and leadership responsibilities.
  • Continuous Improvement experience desired.
  • Demonstrated leadership skills, including team building, problem-solving, decision-making, prioritization, and organizational agility.
  • Excellent oral and written communication skills.
  • Ability to direct a workforce with varied educational backgrounds and knowledge bases as a coach and mentor.
  • Demonstrated knowledge of current Good Manufacturing Practices (cGMPs), Food and Drug Administration (FDA), and a desire to learn and apply American Association of Blood Banks (AABB) regulations.
  • Skills and ability in logistics, distribution, and customer service.
  • Demonstrated skills in scheduling and analytical modeling.
  • Ability to influence, reason, and resolve conflict without direct authority.
  • Capable of monitoring and assessing quality.
  • Demonstrated ability to use systems thinking skills to facilitate systematic improvement of processes.
  • Demonstrated experience as an effective change agent.
Tools and Technology
  • Personal Computer (desktop, laptop, tablet)
  • General office equipment (computer, printer, fax, copy machine)
  • Microsoft Suite (Word, Excel, PowerPoint)
  • Oracle/ERP
  • BECS/WellSky


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