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Regional Director of Case Management
1 month ago
Under the direction of the VP Operations, CNO, the Regional Director of Case Management is responsible for developing, implementing, and monitoring the case management department within the region. This role serves as a primary source for coordinating and communicating with administration and the treatment team, financial management, interdisciplinary patient care service delivery, and discharge planning processes.
Key Responsibilities- Establish regional accountability and conduct assessments across the region
- Work closely with senior physician and operational leadership to ensure compliance with standard treatment protocols and lengths of stay
- Split time between Macomb and West Bloomfield hospitals, overseeing four managers at each site
- Master's degree in nursing or a master's degree in Social Work, required
- Minimum three years of clinical experience, required
- Minimum three years of leading teams, required
- Excellent verbal communication and written documentation skills
- Excellent customer service and interpersonal skills, including the ability to interact with internal and external customers and all levels of the organization
- Strong problem-solving, analytical, and decision-making skills
- Strong computer skills
- Experience in discharge planning, home health care, rehabilitative medicine, community health, or managed care preferred
- Registered Nurse (RN) or Licensed Social Worker (LMSW) with a valid unrestricted State of Michigan license
- Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) preferred