Service Technician

2 weeks ago

Roxboro, North Carolina, United States Quality Equipment, LLC Full time
Job Description

We are a leading agricultural, commercial, and residential equipment dealer with 36 locations serving a diverse group of customers in North Carolina, South Carolina, and Virginia. At Quality Equipment, LLC, we pride ourselves on our commitment to our customers, our employees, and our community. Our employees and management stay close to our customers and strive to serve them quickly and in ways that make sense in each local area.

Our work culture is ethical, entrepreneurial, and hard working. We work with excellent people every day – our customers and our co-workers. Our work is challenging and offers a great deal of variety in the tasks we do. At Quality Equipment, LLC, we strive to be the premier equipment dealer in our region by serving our customers with commitment and integrity.

We offer the opportunity for stable, rewarding, and challenging work with a large and growing company which still maintains the feel of a small business. At Quality Equipment, LLC, there are opportunities to grow and advance in your career.

Job Responsibilities
  • Follows all safety rules and regulations in performing work assignments.
  • Diagnoses problems and determines what repairs are needed. Many jobs will include repair of gasoline engines, diesel engines, and transmissions. Knowledge of electrical and hydraulic systems is also necessary.
  • Skills in disassembly, assembly, and repair of components and machines.
  • Performs all service tasks as assigned by the Service Manager.
  • Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments.
  • Reports any additional work required on equipment to the Service Manager, for proper and safe operation by the customer.
  • Participates in all training programs as directed by the Service Manager.
  • Maintains a clean work area and performs work in a neat and orderly fashion.
  • Brings to the attention of the Service Manager any shop tools, equipment, or vehicle that is not in a serviceable condition or is unsafe to use.
Requirements
  • Ability to write diagnosis and work completed on routine reports (repair orders).
  • Knowledge of engines, transmissions, electrical systems and/or hydraulic systems. Diesel experience is preferred.
  • Ability to speak effectively one-on-one with customers.
  • Ability to use personal computer and various types of diagnostic equipment.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Has a basic set of tools.
  • The ability to speak fluent Spanish is a plus.
Work Environment

· Noise Levels: Medium to High.

· Weight Requirements: Lifting up to 50 lbs.

· Mobility: Squatting, bending, climbing, lifting, reaching, twisting, standing, sitting and repetitive keyboarding for long durations of time.

· Visual: Working with PC, online content, manuals and close detailed work

· Work Environment: Exposure to extreme weather, fumes, airborne particles and moving mechanical parts

· Dexterity: Ability to grasp and manipulate tools, equipment and machines.

Benefits

We offer competitive wages and a comprehensive benefits package, including medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match and a company discount. In addition, Quality Equipment, LLC provides significant paid training and opportunities for professional and personal development. Our goal is for our employees to reach their full potential.

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