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Process Improvement Analyst

2 months ago

Orlando, Florida, United States Frontline Insurance Full time
Position Overview

Salary: Competitive

At Frontline Insurance, we are committed to enhancing our operational workflows through our Business Process Optimization (BPO) team. We are seeking a Business Process Analyst who is dedicated to refining processes and boosting efficiency within our organization.

Why Choose Frontline Insurance?

We pride ourselves on being more than just a workplace; we are a collective of innovators and problem solvers who value Integrity, Patriotism, Family, and Creativity. Our work environment promotes collaboration, inclusivity, and personal growth, ensuring that every team member can contribute meaningfully. We provide a comprehensive benefits package that includes Medical, Dental, Vision, Life, and Disability insurance, a 401k Retirement Plan with a generous match, Pet Insurance, and four weeks of paid time off. Our business casual atmosphere allows you to work comfortably while delivering your best.

Role Responsibilities

As a Business Process Analyst, your primary responsibilities will include:

  • Enhancing Business Processes: Identify and explore scalable solutions to improve processes across various departments.
  • Conducting Thorough Analyses: Review current business processes to pinpoint inefficiencies and areas needing enhancement.
  • Documenting Procedures: Create and maintain comprehensive documentation, including process maps and standard operating procedures.
  • Communicating Insights: Deliver clear and actionable recommendations to stakeholders, fostering understanding and support for proposed changes.
  • Promoting Continuous Improvement: Advocate for a culture of ongoing enhancement by actively seeking feedback and implementing improvements.

Qualifications

  • Education & Experience: A degree in Business Administration, Informatics, or a related field is preferred. Experience in a similar role, particularly within the Property and Casualty Insurance sector, is highly desirable.
  • Skills: Strong analytical and problem-solving skills, excellent communication abilities, and proficiency in process mapping tools are essential. Familiarity with BPMN and change management is advantageous.
  • Certifications: Lean Six Sigma and CPBA certifications are preferred but not mandatory.

What We Provide:

  • A collaborative and inclusive work culture
  • Opportunities for professional development
  • The chance to contribute to meaningful projects

Are you ready to make a significant impact in the insurance industry? We invite you to explore this opportunity with Frontline Insurance.