Ticket Upgrade Ambassador

4 weeks ago

Frisco, Texas, United States AEG Full time

Job Summary: We are seeking a highly skilled Ticket Upgrade Specialist to join our team at the Texas Legends. As a Ticket Upgrade Specialist, you will be responsible for processing ticket upgrades for fans attending our games. This role requires excellent customer service skills to assist fans with their ticket upgrade needs and anything else.

Key Responsibilities:

  • Handle flex ticket upgrades at the entrance each game.
  • Ability to handle a high-stress and fast-paced environment.
  • Provide an approachable and welcoming atmosphere.
  • Cash handling and data entry.

Requirements:

  • Excellent customer service skills.
  • Ability to work in a fast-paced environment.
  • Strong communication skills.
  • Ability to handle cash and credit card transactions.

About Us: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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