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Patient Care Coordinator, OB-GYN/Uro-GYN Specialist

2 months ago

San Francisco, California, United States MarinHealth Medical Center Full time
About MarinHealth Medical Center

MarinHealth Medical Center is a leading healthcare provider in the North Bay area, offering a comprehensive range of medical services and specialties. Our team of dedicated professionals is committed to delivering exceptional patient care and innovative healthcare solutions.

Job Summary

The Patient Care Coordinator plays a vital role in ensuring the smooth operation of our OB-GYN/Uro-GYN department. This dynamic individual will be responsible for scheduling appointments, communicating with patients and providers, and maintaining accurate records.

Key Responsibilities
  • Answer multiple phone calls and respond to customer requests in a timely and courteous manner
  • Coordinate with insurance providers to verify patient eligibility and obtain prior authorizations
  • Communicate with providers to schedule appointments and respond to urgent patient needs
  • Provide exceptional customer service and support to patients and providers
  • Maintain accurate and up-to-date records and databases
Requirements
  • 1 year of progressive responsibility and directly related work experience
  • High school diploma or equivalent required; business school or related training preferred
  • Experience with electronic medical records and computer proficiency in Microsoft Office
  • Bi-lingual in Spanish desired
Behavioral Standards

We value exceptional customer service, professionalism, respect, teamwork, and a positive attitude. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.