Junior IT Infrastructure Engineer

3 weeks ago


Rockville, Maryland, United States Comprehensive Primary Care Full time

Comprehensive Primary Care is seeking a highly skilled Junior IT Systems Engineer to join our IT team. As a key member of our team, you will assist with systems administration tasks, help desk support, and the management of cloud services.

Job Requirements:
  • Help Desk Support:
    • Provide technical support to end-users.
    • Troubleshoot and resolve issues related to MS Windows, macOS, Microsoft Office, and other applications.
    • Manage support requests through the Zendesk ticket system.
  • Systems Administration:
    • Assist in the administration and maintenance of active directory, Azure services, and Intune for device management.
    • Monitor, maintain, and configure network hardware and software.
    • Support the deployment, configuration, and troubleshooting of laptops, desktops, monitors, and printers.
  • Healthcare Compliance:
    • Ensure all IT processes comply with HIPAA and other relevant healthcare regulations.
    • Document system configurations and IT processes.
  • User Support:
    • Provide onboarding and training for new employees.
    • Assist in the troubleshooting and support of the organizations phone system.
  • Maintaining Documentation:
    • Maintain up-to-date documentation for IT processes, user guides, and system configurations.

The ideal candidate will have a Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent work experience. We offer a competitive salary range of $65,000-$85,000 per year, depending on experience.



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