Junior IT Infrastructure Engineer
3 weeks ago
Comprehensive Primary Care is seeking a highly skilled Junior IT Systems Engineer to join our IT team. As a key member of our team, you will assist with systems administration tasks, help desk support, and the management of cloud services.
Job Requirements:- Help Desk Support:
- Provide technical support to end-users.
- Troubleshoot and resolve issues related to MS Windows, macOS, Microsoft Office, and other applications.
- Manage support requests through the Zendesk ticket system.
- Systems Administration:
- Assist in the administration and maintenance of active directory, Azure services, and Intune for device management.
- Monitor, maintain, and configure network hardware and software.
- Support the deployment, configuration, and troubleshooting of laptops, desktops, monitors, and printers.
- Healthcare Compliance:
- Ensure all IT processes comply with HIPAA and other relevant healthcare regulations.
- Document system configurations and IT processes.
- User Support:
- Provide onboarding and training for new employees.
- Assist in the troubleshooting and support of the organizations phone system.
- Maintaining Documentation:
- Maintain up-to-date documentation for IT processes, user guides, and system configurations.
The ideal candidate will have a Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent work experience. We offer a competitive salary range of $65,000-$85,000 per year, depending on experience.
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