Healthcare Advocate Professional

1 week ago


Portland, Oregon, United States Cambia Health Solutions, Inc Full time

About Cambia Health Solutions, Inc.

Cambia Health Solutions, Inc. is a leading healthcare organization dedicated to creating a person-focused and economically sustainable health care system. Our mission is to make health care easier and lives better.

Job Overview

We are seeking an experienced Healthcare Advocate Professional to join our team in a remote work arrangement. As a key member of our clinical team, you will play a vital role in taking an integrated approach to care management for our members.

Responsibilities

  • Provide outreach as part of specific care gap initiatives or as an ongoing part of a care management team.
  • Work with members to achieve their personal health outcomes by removing barriers and providing support and education.
  • Encourage engagement in health-related activities and programs and provide appropriate referrals to internal or external services and resources.

Requirements

  • A minimum of 2 years' experience providing direct patient care.
  • Associate's or Bachelor's degree or clinical certification.
  • Strong communication and customer service skills, with the ability to effectively interact with individuals on sensitive topics, listen actively, and maintain confidentiality.
  • Basic knowledge of medical terminology, familiarity with health-related topics, and a general understanding of clinical services programs.

Salary Range

The estimated salary for this position is $55,000 - $65,000 per annum, based on industry standards and location.

About You

You will be the first point of contact for members identified for our Care Management Programs, reaching out to them via phone or email to encourage engagement in health-related activities and provide education on preventive screenings, discharge, and treatment plans. You will also work closely with Care Managers to ensure members' needs are met, making referrals to licensed clinical staff as needed, and utilizing our care management platform to record and track member interactions.



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