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Hospitality Shift Leader

2 months ago

Henderson, Nevada, United States Friends Hospitality Full time

Job Summary:

We are seeking a highly motivated and experienced Shift Manager to join our team at Friends Hospitality. As a Shift Manager, you will be responsible for leading our team to deliver exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Customer Service: Provide excellent customer service by greeting customers, taking orders, and serving food and beverages in a timely and efficient manner.
  • Team Leadership: Lead and motivate our team to achieve sales goals and provide exceptional customer service.
  • Operations: Manage the day-to-day operations of the restaurant, including inventory management, cash handling, and maintaining a clean and safe environment.
  • Communication: Communicate effectively with customers, team members, and management to ensure seamless service and resolve any issues that may arise.
  • Adaptability: Be flexible and adaptable to changing situations and priorities, including working varied shifts and meeting sales targets.

Requirements:

  • Experience: 1-2 years of experience in a restaurant or hospitality management role.
  • Skills: Excellent customer service skills, leadership skills, and ability to multitask and work in a fast-paced environment.
  • Education: High school diploma or equivalent required.

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth.
  • Team Environment: We have a positive and supportive team environment.