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Automotive Service Specialist

2 months ago

Ramona, California, United States RAE An Automotive Service Company Inc. Full time

RAE An Automotive Service Company Inc. is seeking a dedicated and experienced Service Advisor to join our team. We are a well-established automotive repair shop with a strong reputation for quality service and customer satisfaction.

As a Service Advisor, you will be the primary point of contact for our customers, providing exceptional service from initial consultation to final delivery. You will play a vital role in ensuring that our customers have a positive experience at every stage of their interaction with our shop.

Responsibilities:
  • Provide outstanding customer service and build strong relationships with clients.
  • Accurately assess vehicle needs and provide detailed repair estimates.
  • Coordinate workflow and schedule appointments efficiently.
  • Maintain accurate inventory records and ensure timely delivery of parts.
  • Collaborate with technicians to ensure quality repairs and customer satisfaction.
Qualifications:
  • Minimum of 3 years of experience in the automotive service industry preferred.
  • Solid understanding of automotive repair procedures and terminology.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Organized, detail-oriented, and able to multitask effectively.
  • Valid driver's license.

We offer a competitive compensation package that includes:

  • Hourly rate plus performance-based bonuses and incentives.
  • Comprehensive benefits plan including medical insurance, retirement savings plan, paid vacation, and paid holidays.

If you are a motivated individual with a passion for automotive service and a commitment to customer satisfaction, we encourage you to apply.