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Front Desk Associate

4 weeks ago

Walnut Creek, Ohio, United States Carlisle Inn Walnut Creek Full time

At Carlisle Inn - Walnut Creek, OH, we're seeking a skilled Front Desk Clerk to join our hospitality team. As a Front Desk Clerk, you'll be the first point of contact for our guests, providing exceptional customer service and ensuring a warm welcome to our inn.

Responsibilities include:

  1. Smile and make eye contact with guests
  2. Make and confirm guest reservations
  3. Get information to improve the guest experience
  4. Efficiently multi-task
  5. Answer phones and respond to questions
  6. Check guests in and out;
  7. Suggest and provide directions to area attractions
  8. Promote company restaurants, bakeries, shops

Requirements:

  1. High School education required
  2. Conflict resolution skills required
  3. Great communication skills
  4. Ability to learn and use software program to process orders and create guest checks
  5. Ability to empathize with guests and take sincere interest in his/her specific circumstance

We offer a competitive pay rate based on experience, as well as a range of benefits, including medical insurance, 401(k) plan with match, and wellness program.

Apply today to join our team and start your career in hospitality