Lottery Field Service Technician II Position
4 days ago
Job Summary: We are seeking a skilled Field Service Technician to join our team at IGT. The successful candidate will be responsible for servicing IGT equipment at retailer locations, ensuring continuous operation and resolving any technical issues that may arise.
Key Responsibilities:
- Transport, install, and maintain IGT equipment, replacement parts, tools, and other equipment in an organized and structured manner.
- Attend driver training and follow IGT vehicle policy regarding the use and maintenance of the company vehicle.
- Maintain equipment to promote continuous operation of IGT equipment.
- Troubleshoot to restore malfunctioning equipment to working order in the field.
- Communicate effectively and efficiently with Dispatchers, accurately reporting activity, arrival and departure times, and problems, details, and resolutions of failures.
- Deliver marketing supplies and consumable parts, such as paper, ribbons, betslips, etc., and track inventory of these items.
- Deliver basic training to new Retailers or refresher/remedial training to Retailers who may be performing procedures incorrectly.
- Complete basic forms for reporting activities, equipment problems, recommendations for improvements to procedures, etc.
Requirements:
- High School Diploma or equivalent required.
- 2+ years of electronics, repair, field, or related industry experience.
- Knowledgeable in electronics, data communications, or related areas of expertise.
- Ability to climb, lift, and carry equipment weighing up to fifty (50) pounds.
- Ability to sit and drive for prolonged periods.
About IGT: IGT is a global leader in gaming, delivering entertaining and responsible gaming experiences for players across all channels and regulated segments. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world.
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