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Server

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Cleveland, Ohio, United States MCR Hotels Full time
Job Summary

We are seeking a skilled Server to join our team at the Hilton Garden Inn Cleveland Downtown. As a Server, you will be responsible for providing exceptional food and beverage service to our guests, ensuring a memorable dining experience.

Key Responsibilities
  • Greet guests and provide clear descriptions of food and beverage options
  • Deliver hot food items from the kitchen to tables
  • Input orders into the computer and secure accurate payment
  • Prepare coffee and other specialized drinks
  • Clear, clean, and reset tables as needed
  • Observe diners and respond to requests
  • Complete daily inventory prep sheets
  • Knowledge and familiarity of current food and beverage offerings
  • Escort guests to tables as needed
  • Ensure compliance with food safety and handling policies and procedures
Requirements
  • Previous serving experience is a plus, but we will train the right fit
  • High school diploma or general education degree or equivalent
  • Exceptional customer service skills
  • A can-do attitude and a hands-on approach
  • A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
About MCR Hotels

MCR Hotels is the 3rd-largest hotel owner-operator in the United States. Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia. We have a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities. We offer a range of benefits, including hotel discounts, weekly pay, paid time off, retirement options, referral bonuses, career advancement opportunities, and health, dental, and vision insurance.