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Retail Sales Associate

1 week ago

San Francisco, California, United States Ross Stores, Inc. Full time
About the Role: We are seeking a Retail Sales Associate to join our team at Ross Stores, Inc. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting sales floor operations. You will also assist customers with merchandise, answer questions, and respond to customer service calls.

Responsibilities:
  • Provide prompt and friendly assistance to customers on the sales floor
  • Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment
  • Treat all customers and associates with respect and courtesy
  • Assist customers with merchandise and answer questions in a polite and knowledgeable manner
  • Respond to customer service calls immediately and handle customer issues in a courteous and helpful way
  • Represent and support the Company brand at all times
  • Perform cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies


Qualifications:
  • Ability to effectively communicate with customers, associates, and store leadership in a friendly, respectful, cooperative, and pleasant manner
  • Ability to perform basic mathematical calculations commonly used in retail environments
  • Ability to use all store equipment, including PDTs, registers, and PC as required