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Event Coordination Specialist

2 months ago

Prospect, Connecticut, United States AccorHotels Full time


Position Overview:
The Private Dining Coordinator plays a crucial role within the Food & Beverage division, overseeing the meticulous planning and execution of exclusive events at various venues.

This role is essential in ensuring that guests enjoy a flawless and memorable experience while managing multiple events concurrently.


Key Responsibilities:
  • Develop and nurture client relationships
  • Identify and pursue new clients and revenue opportunities
  • Collaborate effectively with Food & Beverage and Sales teams
  • Respond promptly to inquiries regarding reservations
  • Create tailored menus for clients using InDesign and Office software
  • Possess comprehensive knowledge of all Food & Beverage menus and upselling strategies
  • Plan event specifics, including seating arrangements, dining experiences, and guest management
  • Generate accurate financial reports and ensure timely payment collection
  • Conduct quarterly competitive analysis for Food & Beverage offerings
  • Assist with menu formatting and printing tasks
  • Complete event orders with detailed function information in a timely manner
  • Coordinate between culinary and front-of-house teams regarding menus, service notes, and guest expectations
  • Manage events and proactively address any issues that may arise
  • Perform additional duties as assigned by management, including hosting and administrative tasks

Qualifications:
  • Exceptional focus on guest needs, maintaining composure and courtesy at all times
  • A genuine passion for luxury hospitality
  • Strong interpersonal and problem-solving skills
  • Ability to thrive under pressure in a dynamic environment
  • Capacity to work collaboratively as part of a team
  • Valid authorization to work in the US is required
  • Food Handlers Card and MAST permit are mandatory
  • Basic knowledge of Microsoft Office programs; familiarity with InDesign is advantageous
  • Previous experience in a restaurant setting is preferred
  • Experience in a luxury hotel environment is a plus
  • Flexible availability for AM, PM, weekends, and holidays as required

Physical Requirements:
  • Ability to remain on feet throughout the shift
  • Capability to lift and carry up to 25 lbs
  • Frequent sitting on an office chair

Commitment to Diversity & Inclusion:
We are dedicated to fostering an inclusive workplace and strive to attract, recruit, and promote diverse talent. We are an equal opportunity employer. All offers are contingent upon background checks and E-Verify.