Member Experience Specialist

6 days ago


Kannapolis, North Carolina, United States Sam's Club Full time

**Job Description:**

We are seeking a reliable and friendly individual to fill the position of Member Assist Cart Attendant at Sam's Club. As a key member of our team, you will play a vital role in delivering exceptional customer experiences, maintaining a safe and clean facility, and driving business results.

**Responsibilities:**

  • Respond to member inquiries, resolve any concerns they may have, and provide excellent customer service.
  • Support the efficient operation of our facilities, including the retrieval and organization of carts/flatbeds.
  • Maintain a clean and organized workspace, adhering to company standards and protocols.
  • Collaborate with colleagues to achieve shared goals and objectives, fostering a positive and productive team environment.

**Requirements:**

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
  • Ability to multitask, prioritize, and manage multiple responsibilities in a fast-paced environment.
  • Demonstrated physical stamina, with the ability to stand for extended periods, lift up to 25 pounds, and move merchandise as needed.


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