Claims Resolution Specialist

4 weeks ago

Coralville, Iowa, United States Sedgwick Claims Management Services Full time
Job Summary

To provide exceptional service and support to customers regarding claims for multiple lines of business, including expediting the claims process and providing detailed claim notes on all calls, resolving issues with one call resolution. This role requires strong communication and problem-solving skills to ensure customer satisfaction and efficient claims processing.

Key Responsibilities
  • Provide empathetic and professional service to customers via phone
  • Expedite claims process and resolve issues in a timely manner
  • Document all calls and interactions in a detailed and accurate manner
  • Collaborate with internal teams to ensure seamless claims processing
Requirements
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Excellent customer service skills
  • Ability to multitask and prioritize tasks effectively

About Sedgwick Claims Management Services

Sedgwick is a leading provider of claims management services, dedicated to delivering exceptional results and exceeding customer expectations. Our team is passionate about providing world-class service and support to our customers, and we're committed to making a positive impact in the communities we serve.

  • Software Support Specialist

    3 weeks ago

    Coralville, Iowa, United States Leepfrog Technologies, Inc. Full time

    Software Support SpecialistLeepfrog Technologies, Inc. is seeking a highly organized and customer-focused Software Support Specialist to join our Support Organization. As a key member of our team, you will work closely with college and university staff from across the globe to ensure our CourseLeaf software delivers exceptional experiences to higher...

  • Enterprise Citrix Administrator

    4 weeks ago

    Coralville, Iowa, United States CyberTec Full time

    Job DescriptionCyberTec is seeking a highly skilled Citrix Virtual Apps and Desktops Specialist to join our team. As a key member of our IT department, you will be responsible for maintaining and monitoring Citrix Virtual Apps and Desktops, Citrix Application Delivery Controller (Client), and Citrix Cloud technologies.Key ResponsibilitiesSupport Citrix...

  • Software Support Specialist

    4 weeks ago

    Coralville, United States Leepfrog Technologies, Inc. Full time

    DescriptionPosition Title: Software Support Specialist Location: On-Site in Coralville, IA (Hybrid eligible) Reports to: Software Support Supervisor Status: Full-Time, Non-exempt, Hourly Overview: Leepfrog Technologies, Inc. provides its CourseLeaf software to more than 500 of the nation's most academically complex colleges and universities to manage their...

  • HR Specialist, Employee Relations

    5 days ago

    Coralville, United States Danaher Corporation Full time

    Integrated DNA Technologies (IDT) is the leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cutting-edge, and our team members are curious, creative thinkers who understand that good data drives smart decisions. At IDT, we realize that although science may be uniform, people are...