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Clinical Operations Leader for Post-Acute Care

1 week ago

Cleveland, Ohio, United States Theoria Medical Full time

Overview

Theoria Medical is a leading provider of post-acute and primary care services, serving skilled nursing facilities across the country. We are seeking an experienced Clinical Operations Leader to join our team and drive excellence in patient care.

Job Summary

We are looking for a seasoned leader with expertise in clinical operations, employee management, and quality improvement. As a Clinical Operations Leader, you will oversee day-to-day clinical operations for Theoria-partnered facilities, ensuring efficiency, compliance, and high-quality care.

Key Responsibilities

  • Operational Management: Oversee daily clinical operations for partner facilities, focusing on efficiency and compliance.
  • Metrics Monitoring: Track and manage provider timeliness, quality, productivity, and compliance with facility responsibilities.
  • Quality Initiatives: Collaborate on facility metrics, including Five-Star measures, QAPI initiatives, and reducing rehospitalizations.
  • Customer Relations Management: Provide exceptional customer service by addressing partner issues comprehensively and diligently.
  • Facility Engagement: Conduct regular check-ins with facility partners to ensure smooth operations.
  • Education & Training: Participate in new facility education, training, and retraining as needed.
  • Technology Utilization: Navigate multiple computer systems to manage operations.
  • Team Collaboration: Work closely with the VP of Clinical Operations and other team members to ensure seamless operations.
  • Additional Duties: Perform other associated clinical operations tasks as assigned.

Requirements

  • Educational Requirements: Minimum 5 years of leadership experience in Skilled Nursing Facilities (SNF), such as Director of Nursing, administrator, or department director.
  • Skills & Experience: Strong understanding of SNF quality measures, regulations, and expectations; experience in employee management and team leadership; proficiency in managing work Relative Value Units (wRVU) and productivity metrics; tech-savvy with strong computer skills; excellent problem-solving skills, including root cause analysis.
  • Physical Requirements: Ability to remain in a stationary position for at least 50% of working hours; frequent movement inside facilities to meet with providers and staff; ability to obtain records, tools, and medical equipment from various locations; effective communication with patients, managers, and facility staff.

Benefits

  • Base Salary: Up to $130,000 annually.
  • Retirement: 401k with employer match.
  • Health Coverage: Comprehensive Medical, Dental, Vision, and Life Insurance.
  • PTO: 15 days of Paid Time Off annually.
  • Disability Insurance: Short and Long Term Disability coverage.
  • Professional Growth: Opportunities for training and career advancement.
  • Travel Reimbursement: Covered expenses for work-related travel.