Customer Service Representative I Role
5 days ago
Job Overview: IAA, an RB Global company, is seeking a Customer Service Representative I to provide exceptional customer service and support. This role is ideal for individuals who enjoy working in a fast-paced environment and have excellent communication skills.
About the Company: IAA is a global marketplace for commercial assets and vehicles. We leverage leading-edge technology and innovation to facilitate the marketing and sale of total-loss, damaged, and low-value vehicles.
Key Responsibilities:
- Provide various customer support services via mail, phone, and personal contact
- Process orders and assignments while entering data into internal computer systems
- Reference pricing and delivery information
- Respond to customer inquiries and requests
- Maintain records and perform word processing tasks
- Prepare paperwork for auctions and secure necessary approvals
- Assist with other office duties as needed
Requirements:
Ability to communicate effectively with customersTeamwork and willingness to assist colleaguesDigital literacy and time management skillsPositive attitude and ability to work independentlyStrong interpersonal skills and professional appearanceOpenness to learning automobile titlingBenefits: As a valued member of our team, you will receive a comprehensive benefits package, including health insurance, 401K, STD/LTD, life insurance, paid holidays, and vacations.
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