Senior Cloud Infrastructure Architect

3 days ago

Richardson, Texas, United States Centre Technologies Full time
Job Overview

Centre Technologies is seeking a highly skilled Senior Cloud Engineer to join our team. As a key member of our Hosted Services team, you will be responsible for designing and implementing cloud infrastructure solutions for our clients.

The ideal candidate will have a strong background in cloud computing, with a focus on Azure. You will work closely with our clients to understand their needs and develop tailored solutions to meet their business objectives.

Key Responsibilities:

  • Design and implement cloud infrastructure solutions using Azure
  • Collaborate with clients to understand their needs and develop tailored solutions
  • Work closely with our team to ensure seamless delivery of cloud services
  • Maintain certifications with technology partners
  • Troubleshoot customer issues in an urgent fashion
  • Install and implement systems and solutions
  • Post-sales technical follow-ups
  • Customer remote support (primary)
  • Ensure proper tracking of work orders and incidents through an electronic help desk system
  • Problem management and resolution of issues in a timely manner
  • Prioritization of tasks and meeting of deadlines, excellent time management skills
  • Excellent troubleshooting and assessment skills
  • Excellent written/verbal communication skills
  • Must be a team player with outstanding customer service skills
  • The ability to mentor and guide peers and assist teammates when skill set requires
  • Entry of timesheets, expense reports and documentation on or before deadline
  • Keep up-to-date on market trends, theory and new ways of doing things; embrace change
  • Assist with change-management activities
  • Prepare and deliver complete and concise documentation for all projects
  • Present progress reports to immediate supervisor and or Project Manager (if so assigned)
  • Manage multiple large scale projects in a fast paced environment
  • Quickly turn business problems into technical solutions
  • Participate in on-call schedule serving as one of the highest levels of escalation for network and security issues.

Requirements:

  • Associate's Degree required (Bachelor's Degree preferred)
  • 10+ years hands-on IT experience
  • Certifications
    • Azure Administrator Associate or equivalent (Required)
    • Amazon Web Services Solutions Architect – Associate or equivalent desired
    • Zerto Certification desired
    • Veeam Certification desired
  • Areas of Expertise
    • Practical operational and design expertise with Azure
    • Design architecture of private/hybrid/public cloud architectures
    • Migration of workloads to public cloud environments
    • Troubleshooting public cloud security, instances, database services
    • Provisioning of cloud resources securely and ensuring data protection/backup/replication
    • Working knowledge of cloud storage, design and protection
    • Working knowledge of Windows Server and Domain Services 2016 and higher is required
    • Expert level experience with VMware ESXi 6.x is a plus
    • Experience with vCloud Director is a plus
    • Experience with Zerto DRaaS is a plus
    • Experience with Veeam is a plus
    • Intermediate to advanced knowledge and experience with Windows desktop and servers is required
    • Basic knowledge and experience with Linux based operating systems such as RedHat, Ubuntu, Fedora, Gentoo and SUSE
    • Must demonstrate understanding of TCP/IP including layer 2/3 VLANs
    • Ability to troubleshoot IP networks
    • Intermediate to expert knowledge and experience with monitoring and assessment of system utilization, network performance and capacity planning
    • Advanced to expert knowledge and understanding of all layers of the OSI model
    • Basic to advanced knowledge and experience in automation including scripting, scheduled tasks, work flow design, mass deployment of software, etc.
    • Basic to advanced knowledge of data loss prevention

Work Environment and Physical Demands

  • Work primarily in a climate controlled environment with minimal safety/health hazard potential.
  • Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
  • Reasonable accommodations may be made to enable individuals with disabilities are able to perform the essential functions.
  • The noise level in the work environment is moderate.

Centre Technologies is an equal opportunity employer.

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