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Shift Leader

2 months ago


Great Barrington, Massachusetts, United States RI 308473 Barrington Donuts, LLC Full time
Job Description

We are seeking a highly motivated and experienced Shift Leader to join our team at RI 308473 Barrington Donuts, LLC. As a Shift Leader, you will be responsible for leading a team of employees to provide exceptional customer service and ensure the smooth operation of our restaurant.

Key Responsibilities:
  • Lead a team of employees to provide excellent customer service and ensure a positive guest experience.
  • Manage the day-to-day operations of the restaurant, including inventory management, cash handling, and employee scheduling.
  • Develop and implement strategies to increase sales and improve customer satisfaction.
  • Train and develop employees to ensure they have the skills and knowledge needed to perform their jobs effectively.
  • Monitor and maintain a clean and safe work environment.
  • Ensure compliance with company policies and procedures.
Requirements:
  • High school diploma or equivalent required.
  • At least 1-2 years of restaurant or retail industry experience or at least 6 months of supervisory experience.
  • Basic math skills and computer skills.
  • Ability to lift up to 50 pounds and stand for long periods of time.
  • Fluent in English.
Competencies:
  • Guest Focus: Understands and exceeds guest expectations, needs, and requirements.
  • Passion for Results: Sets and maintains high standards for self and others, acts as a role model.
  • Problem Solving and Decision Making: Identifies and resolves issues and problems.
  • Interpersonal Relationships & Influence: Develops and maintains relationships with team, peers, cross-functional partners, and supervisors.

We offer a competitive salary and benefits package, including health insurance and 401(k) matching. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.