Financial Counselor for Idaho Homeowners

5 days ago


Boise, Idaho, United States Idaho Housing and Finance Association Full time

The Idaho Housing and Finance Association is proud to offer a challenging and rewarding opportunity for an Early Stage Collector I. In this role, you will play a vital part in helping Idahoans maintain their homes and achieve financial stability.

You will be responsible for initiating outbound and receiving inbound phone calls from borrowers, negotiating payment arrangements, and providing financial education and counseling. Your expertise will help borrowers understand their options and make informed decisions about their loan.

To excel in this position, you must possess excellent customer service skills, attention to detail, and the ability to manage multiple tasks simultaneously. Bilingual proficiency in Spanish is mandatory, and previous experience in loan servicing or collections is highly desirable.

Our competitive compensation package includes a salary range of $58,000 - $68,000 per year, plus benefits such as medical, dental, and vision insurance, 401(k) matching, and paid vacation time.



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