Retail Baker

We are seeking a skilled Retail Baker to join our team at EcoPHX. As a key member of our bakery production team, you will be responsible for crafting high-quality artisanal bread and pastries while providing exceptional customer service.

Key Responsibilities:

• Operate commercial ovens and bake breads and pastries according to set timelines and baking parameters
• Top, decorate, and prepare pastries for customer display
• Monitor items for quality control and report any issues to management
• Process, prepare, and label food service products for customer consumption in accordance with food safety standards
• Work in an organized fashion with an emphasis on time and task management
• Consider needs of and prepare for next shift success
• Organize products for daily transfer and accurately complete transfer logs
• Wash all dishes, sanitize all production counters, sweep and mop floors
• Uphold cleanliness of production areas and perform facility and equipment maintenance routines

Customer Service:

• Adhere to aesthetically pleasing product display standards to entice customers to make purchases
• Greet every customer in an authentically friendly, proactive, and welcoming manner
• Educate customers on all Proof products, our Mission, and the benefits of sourdough
• Actively build relationships with clientele to encourage repeat business and maintain positive reputation for Proof Bread in the community
• Promote ways to find, use, and store Proof Bread
• Package orders and handle ready-to-eat product with respect and adherence to food safety standards
• Craft quality made-to-order coffee and tea beverages for customers
• Maintain cleanliness and order of customer areas, restock and face retail fridges, and fill displays
• Enter daily inventory for online orders by 7am
• Operate a Point of Sale and handle cash with maximum accuracy
• Close cash register and customer service areas according to company standards and perform end-of-day reporting
• Wash all dishes, sanitize all customer areas and counters, sweep and mop floors
• Prepare leftovers and manage community donations at end-of-day closing
• Promptly report issues to management or leadership

Requirements:

• Comprehensive understanding of and passion for sourdough a plus
• Must produce a valid ID and food handling certification
• Must show 2 years of verifiable customer service and cash handling experience
• Must be good multi-tasker, time manager, and team player
• Work weekends and stay until all tasks are completed
• Ability to maintain a friendly attitude and push towards positive conflict resolution even when dealing with disgruntled customers
• Position may require safely operating lift gates on box trucks on occasion (training to be provided as needed)
• Should be able to lift 50 lbs without complication
• Must be able to stand for the entirety of a shift, up to 8 hours

Available Shifts and Compensation:

We have available shifts all days of the week. Compensation is $16.00/hour.

About EcoPHX:

EcoPHX is a renowned artisanal bakery dedicated to crafting the finest handcrafted bread and pastries. With a commitment to quality and innovation, we strive to deliver exceptional products to our customers while fostering a culture of efficiency, creativity, and excellence.