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Restaurant Team Member

2 months ago

Scottsdale, Arizona, United States Mad Greens Full time

About Us:

We're a dynamic and fast-paced organization that values teamwork, inclusivity, and respect. As a leader in the industry, we're committed to delivering exceptional customer experiences and fostering a positive work environment.

About You:

You thrive in a high-energy setting and are a natural motivator. You excel at building strong relationships with colleagues and customers alike, and you're passionate about driving business results.

The Job:

As a MAD Greens Team Member, you'll be responsible for providing top-notch hospitality to our guests. This includes greeting customers, taking orders, and handling transactions with accuracy and efficiency. You'll also be expected to maintain a clean and organized workspace, adhere to safety and security protocols, and contribute to a positive team culture.

Key Responsibilities:

  • Guest Experience: Greet customers warmly and make them feel welcome, take orders accurately, and handle transactions with a smile.
  • Food Preparation: Prepare food items quickly and accurately, following established recipes and presentation standards.
  • Team Collaboration: Work closely with colleagues to ensure seamless service, maintain a clean and organized workspace, and contribute to a positive team culture.
  • Customer Service: Respond promptly to customer concerns and complaints, resolving issues in a professional and courteous manner.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, adjusting to changing priorities and demands as needed.

Requirements:

  • Excellent Communication Skills: Ability to communicate effectively with customers and colleagues, both verbally and in writing.
  • Teamwork and Collaboration: Ability to work collaboratively with colleagues to achieve business objectives.
  • Adaptability and Flexibility: Ability to adapt to changing priorities and demands in a fast-paced environment.
  • Customer Focus: Passion for delivering exceptional customer experiences and building strong relationships with customers.
  • Core Values: Alignment with our core values of teamwork, inclusivity, respect, and passion for delivering exceptional customer experiences.