Team Operations Manager
3 weeks ago
About the Role
We are seeking a highly skilled and experienced Team Operations Manager to join our team at Sam's Club. As a key member of our operations team, you will be responsible for leading front-end teams and supervising associates in assigned areas of responsibility.
Responsibilities
- Lead and participate in teams by using and sharing resources, information, and tools.
- Communicate and support membership by providing information on membership types, programs, and benefits to current and prospective members.
- Provide and ensure member service by acknowledging the member and identifying member needs.
- Oversee assigned area of responsibility by handling claims and returns, zoning the area, and organizing merchandise.
- Complete accounting records, files, transactions, and other required documentation by following accounting office procedures.
Requirements
- 6 months retail experience including operating front-end equipment and 6 months customer service experience.
- Must be 18 years of age or older.
Salary Information
The estimated salary range for this position is $20.00 to $28.00 per hour. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
Benefits
- Health benefits include medical, vision, and dental coverage.
- Financial benefits include 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
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