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Mobile Automotive Technician

2 months ago

Tucson, Arizona, United States Wrench, Inc. Full time
About Wrench, Inc.

Wrench, Inc. is a leading automotive technology startup that's revolutionizing the way people own and maintain vehicles. Founded in 2016, our mission is to remove the hassle around vehicle ownership by providing innovative, mobile-first solutions that span the vehicle lifecycle.

Job Summary

We're seeking a skilled Mobile Technician to join our team. As a Mobile Technician, you'll be responsible for repairing and maintaining cars to meet our high standards. You'll use your expertise to diagnose, fix, and prepare vehicles for our customers and partners.

Responsibilities
  • Conduct thorough inspections and diagnostic tests to identify vehicle issues.
  • Perform a wide range of repairs, including engine, transmission, steering, suspension, brakes, electrical, and other automotive systems.
  • Efficiently address and resolve breakdowns, no-start situations, and other mechanical or electrical problems.
  • Perform routine vehicle maintenance tasks, such as oil changes, brake pad replacements, and fluid checks.
  • Ensure that vehicles receive scheduled maintenance in accordance with manufacturer recommendations.
  • Travel to customers' homes, workplaces, or roadside locations with a fully-equipped service vehicle.
  • Provide services in a timely and professional manner, respecting customers' schedules and preferences.
  • Utilize specialized diagnostic tools and equipment to identify issues accurately.
  • Maintain and regularly calibrate tools and equipment to ensure accuracy and reliability.
  • Complete detailed repair orders, documenting all work performed, parts used, and labor hours.
  • Process warranty requests and maintain accurate records of service history.
  • Communicate effectively with customers, explaining diagnoses and repair options clearly.
  • Provide cost estimates and obtain customer approval before commencing repairs.
  • Adhere to safety guidelines and regulations to ensure a safe working environment.
  • Stay up-to-date with industry trends and new automotive technologies.
Requirements
  • High school diploma or equivalent; automotive technical school or certification is a plus - Master Technician preferred.
  • Three or more years automotive mechanic experience.
  • Strong diagnostic and problem-solving skills.
  • Familiarity with a variety of vehicle makes and models.
  • Must have reliable transportation.
  • A strong toolset that you can take on the road and ability able to handle tools required to perform automobile repair.
  • Flexible work hours, including evenings and weekends, to accommodate customer needs.
  • Valid driver's license and a good driving history.
  • Current vehicle insurance and registration.
  • Ability to work independently and efficiently in a mobile service environment.
  • Tech savvy and start-up mentality.
  • Excellent customer service and communication skills.
  • Ability to lift up to 50 lbs.
  • Good vision to check repair work.
  • Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.
  • Prolonged periods of standing.
  • Must be able to work in a variety of weather conditions.
  • Exposure to gasoline vapors and other automobile fluids.
  • Ability to drive and operate an automobile for long periods of time.
What We Offer
  • Competitive salary range: $24-$33 per hour, depending on location and experience.
  • Bonus: $10 per hour of labor billed.
  • Company paid health, vision, and dental coverage (employee only).
  • Paid vacation (amount based on tenure).
  • Paid sick leave.
  • 6 Company paid holidays.
  • 3 Paid floating holidays a year (prorated for new hires).
  • Stock options, if applicable to position.
  • 401(k) plan.
  • Life and AD&D insurance.
  • Short- and long-term disability insurance.
  • Accident, hospital indemnity, and critical illness insurance coverage.
  • Travel, cell phone, commuter, and mileage expense reimbursements.
  • Company provided ASE training opportunities (mobile technicians).
  • Incentive bonus program, if applicable to position.
  • End of year wellness raffle - up to 25 gifts to win.