Nurse Aide I/Clinical Secretary

3 weeks ago


NC United States WakeMed Full time

About WakeMed

WakeMed Health & Hospitals is a leading provider of health services in Wake County, dedicated to improving the health and well-being of our community. Our mission is to deliver outstanding and compassionate care, guided by our commitment to excellence and patient-centered care.

Job Summary

The Nurse Aide I/Clinical Secretary provides critical support to patients, families, and professional staff, ensuring efficient and customer-oriented service delivery. This role actively supports WakeMed's Patient & Family Centered Care (PFCC) model, delivering patient care under the direction of the Registered Nurse.

Key Responsibilities

  • Provide secretarial support to patients and families, ensuring efficient and effective communication.
  • Support the Registered Nurse in delivering patient care, adhering to the PFCC model.
  • Collaborate with patients, families, and healthcare teams to ensure seamless care delivery.
  • Participate in quality improvement initiatives to enhance patient care and satisfaction.

Requirements

  • 1 year of healthcare experience preferred.
  • High School Diploma or Equivalent required; College courses in Nurse Aide required.
  • Nurse Aide I certification required.

Work Schedule

This role requires a flexible schedule, including:

  • Wednesday and Friday: 3pm - 7pm
  • Saturday: 7pm - 7am
  • Every weekend
  • 12/24 hours of call as needed per schedule


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