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Senior Sales Engineering Manager

2 months ago


Oakland, California, United States Comcast Full time

At Comcast, we unite the finest in media and technology, driving innovation to deliver unparalleled entertainment and online experiences. As a leading Fortune 50 company, we are at the forefront of various innovative sectors, creating diverse career opportunities across multiple locations and disciplines. Our remarkable team is pivotal in transforming cutting-edge products and services into reality for millions of customers daily. If you are passionate about collaboration, envision revolutionizing industries, and aspire to lead the future in media and technology, we invite you to advance your career with us.

Position Overview

We are seeking a dedicated individual to oversee the Client/Sales Engineering teams responsible for promoting Comcast's High Capacity Ethernet Networks, Internet, Video, and Advanced Voice services to Enterprise/Metro E, Mid-Market, and National Accounts. This role may involve managing a team comprising both exempt and non-exempt personnel. You will provide expert guidance to team members as needed and develop strategies to enhance departmental efficiency while assisting in budget management.

Key Responsibilities

  • Lead, mentor, and develop a sales engineering team to drive Comcast Business Class sales.
  • Design and implement strategies to enhance sales effectiveness and minimize cycle time.
  • Serve as a subject matter expert on all Comcast Business Services products and offerings.
  • Facilitate collaboration between the sales engineering team and National Engineering and Technical Operations (NETO).
  • Manage relationships with external equipment vendors to elevate the expertise of field technical teams.
  • Stay informed about the competitive landscape and emerging technologies to strategically position Comcast in the market.
  • Exercise independent judgment and discretion in significant matters.
  • Maintain regular, consistent, and punctual attendance, with the ability to work nights, weekends, and overtime as necessary.
  • Perform additional duties and responsibilities as assigned.

Expectations for Employees

  • Embrace our Operating Principles and integrate them into your work.
  • Prioritize the customer experience by ensuring seamless digital interactions at every touchpoint.
  • Be enthusiastic learners and advocates of our innovative technology, products, and services.
  • Collaborate effectively as a team to achieve significant outcomes and remain open to new ideas.
  • Engage actively in the Net Promoter System to enhance employee and customer feedback processes.
  • Drive results and foster growth.
  • Promote inclusion and diversity within the workplace.
  • Act with integrity towards colleagues, customers, investors, and the community.

Compensation Overview

The primary pay range for this position is $155,000 to $259,375. The role can be performed in California with a targeted commission of $34,000. Our sales compensation programs offer the potential for significant earnings for those who exceed their sales targets. Comcast is committed to providing competitive base pay based on job-related, non-discriminatory factors such as experience, along with best-in-class benefits designed to support employees physically, financially, and emotionally.

Education and Experience

A Bachelor's Degree is preferred; however, Comcast may consider candidates with a combination of relevant coursework and experience or extensive related professional experience.

Work Experience

7-10 years of relevant experience is required. Comcast is proud to be an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other protected status.