Front Desk Ambassador

7 days ago

Linden, Alabama, United States H&R Block Full time

At H&R Block, we strive to deliver exceptional client experiences. As a Client Service Representative, you will be the face of our organization, providing personalized support to clients in a fast-paced environment.

With our end goal of bigger ambitions, faster transformation, and extraordinary results, this role plays a vital part in helping us achieve our Purpose of providing help and inspiring confidence in our clients, associates, and communities everywhere.

We're looking for someone who can thrive in a dynamic setting, balancing multiple tasks while maintaining a strong focus on delivering excellent service. If you have experience working in customer-facing roles and are proficient in Microsoft Office, we want to hear from you

The estimated salary for this role is $42,000 - $55,000 per year, depending on location and experience.

What You'll Bring to the Team:
  • Answer phones and greet clients in a friendly and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service
Your Expertise:
  • Experience working in a fast-paced customer service environment
  • Previous experience in a similar role or industry
  • Ability to multi-task and prioritize tasks effectively
  • Strong organizational and time-management skills

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