Urban Air Adventure Park Leadership Role

2 weeks ago


Brockton, Massachusetts, United States Urban Air Full time
Job Overview

We are seeking a highly-motivated leader to support our vision at Urban Air Adventure Park. As an Assistant General Manager, you will be responsible for motivating and leading a team to drive success in the position while maintaining our Culture of Activating Awesome.

Responsibilities
  • Cultivate a positive team environment that provides exceptional customer service by directing the team and ensuring all staff members perform at a consistently high level.
  • Assist in hiring, retention of staff, coaching, discipline; ensure execution of staff training programs.
  • Develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience.
  • Lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity.
Qualifications and Requirements
  • Experience in hospitality is preferred (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants).
  • 1+ year supervisory or management experience required.
  • Ability to pass a thorough background check.
  • CPR/First Aid Certification is preferred.
  • Brand Ambassador and Culture Champion.
  • Demonstrated ability in developing team members in areas of responsibility.
  • Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude.
Benefits and Compensation

The estimated salary for this role is $60,000 - $80,000 per year, depending on location and experience. Benefits include health insurance, 401(k) matching, and opportunities for professional growth and development.



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