Diagnostic Solutions Engineer

3 days ago


Albany, New York, United States FUJIFILM Corporation Full time
About FUJIFILM Corporation">

FUJIFILM Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment.

The company's medical imaging portfolio includes solutions for digital radiography, mammography, computed tomography, magnetic resonance imaging, ultrasound, endoscopy, and endosurgery.

As a Field Service Engineer II - Ultrasound with FUJIFILM Corporation, you will be responsible for performing scheduled and unscheduled service work on systems within a service area as directed.

Your Key Responsibilities:

  • Perform preventative maintenance and unscheduled maintenance work as directed.
  • Work with a high degree of independence and able to resolve most unscheduled maintenance work without technical support.
  • Perform installations and de-installations of products and a wide variety of peripheral equipment as directed.
  • Maintain excellent working relations with field personnel, home office personnel, and management.
  • Must maintain timely and effective communications with the management team to escalate issues and customer concerns.

Requirements:

  • An Associate degree in electrical engineering, electronics or computer science discipline, or equivalent experience.
  • A minimum three years of previous field service experience or at least two years of HCUS Service experience.
  • Knowledge of assigned equipment to provide timely repair and effective maintenance.
  • Requires active listening skills and above-average customer service skills.
  • Requires sound organization and administrative skills, self-starter a must along with the ability to maintain paperwork to FDA and company required standards.

Travel Requirements:

  • Up to 100% travel, may include overnight and air travel.

Estimated Salary: $80,000 - $100,000 per year, based on location and experience.



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