Senior Injury Claims Specialist

2 weeks ago


Charlotte, North Carolina, United States DeMayo Law Offices Full time
Job Summary

We are seeking an experienced and knowledgeable Personal Injury Paralegal to join our team at DeMayo Law Offices. As a key member of our team, you will be responsible for communicating with clients, monitoring their medical treatment and status, and ensuring the timely progression of cases.

Responsibilities
  • Client Communication: Proactively communicate with clients to keep them updated on the progress of their case and document all conversations.
  • Case Management: Manage client cases, including identifying and confirming insurance coverages, communicating with adjusters, obtaining medical records and bills, confirming client information, lost wages, health insurance, etc., and making medical referrals as needed.
  • Medical Record Summarization: Summarize medical records to ensure accurate and consistent information is provided to clients.
  • Demand Package Preparation: Prepare demand packages for attorney review prior to submission to the insurance company.
  • Case Progression: Handle a high volume of cases, ensuring they move through the process in a timely manner while maintaining exceptional client service.
Qualifications
  • Bachelor's degree preferred; however, a combination of education, certifications, and experience may be considered.
  • Great organizational skills and the ability to prioritize work to ensure job responsibilities are completed.
  • Outstanding communication skills and the ability to quickly build rapport with clients, insurance adjusters, medical providers, and attorneys.
  • Paralegal certification or associate degree in Paralegal Studies required.
  • 7+ years' experience handling personal injury cases as a paralegal or adjuster in a personal injury law firm.
  • Solid understanding of insurance coverages.
  • Bilingual (Spanish) is preferred.
Benefits
  • Competitive salary.
  • Medical, dental, and vision insurance.
  • Base life insurance paid by the firm plus supplemental option.
  • Short and long-term disability paid by the firm.
  • 401(k) with match.
  • PTO, plus holidays and paid volunteer time off.
  • Education and gym reimbursement.
Equal Opportunity Statement

DeMayo Law Offices is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, national origin, sex, age, disability status, genetic information, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.



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