Parking Attendant
3 days ago
Job Title: Parking Attendant
About the RoleWe are seeking a highly skilled and customer-focused Parking Attendant to join our team at LAZ Parking Nevada, LLC. As a key member of our operations team, you will be responsible for providing exceptional service to our customers while ensuring the smooth operation of our parking facilities.
Job SummaryThe ideal candidate will have excellent communication skills, a strong commitment to customer satisfaction, and the ability to work independently in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
Responsibilities- Meet and greet each customer with courtesy and great customer service.
- Supervise all staff and fill into any position.
- Collect the parking fees and provide correct change.
- Sell tickets.
- Understand and know how to handle different types of parkers; i.e. tenants, visitors, employees, administration, etc.
- Understand the surroundings and building area in order to answer questions.
- Complete the daily report.
- Assist in staffing the exit or entry booth during peak collection hours in order to facilitate exit/entry should problems occur.
- Communicate with management, supervisors and traffic directors.
- Answer customer service questions concerning parking and answer general customer inquiries in a courteous, professional and effective manner, referring questions to the supervisor when applicable.
- Determine traffic flow in times of equipment failure or during periods of construction.
- High school diploma or GED preferred but not required.
- Strong customer service experience.
- Cash handling experience is required.
- Parking industry experience is preferred but not required.
- Ability to handle challenging and at times, emotionally charged situations.
- Ability to speak, read, and comprehend the English language.
- Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
- Must have strong computer understanding. Set up, Bluetooth wi-fi etc.
The ideal candidate will have a strong commitment to customer satisfaction, a positive attitude, and the ability to work independently in a fast-paced environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
This Employer participates in E-Verify.
Estimated Salary: $25,000 - $30,000 per year.
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