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Technical Operations Manager

2 months ago


Clairton, Pennsylvania, United States Sapphire Enterprises Full time

About Sapphire Enterprises

Sapphire Enterprises is a leading provider of technical building equipment and facility management services. As a subsidiary of a global conglomerate, we pride ourselves on our commitment to innovation and customer satisfaction.

Job Summary

We are seeking a highly skilled Technical Operations Manager to join our team. The successful candidate will be responsible for providing exceptional service to our clients, ensuring the smooth operation of our facilities, and driving business growth through process optimization.

Key Responsibilities

  • Serve as the primary point of contact for clients and their employees, providing timely and effective support.
  • Conduct quality and performance audits, identifying areas for improvement and implementing process enhancements.
  • Develop and manage maintenance and operator orders, ensuring timely and cost-effective execution.
  • Coordinate with subcontractors and internal teams to deliver high-quality services.
  • Prepare and submit detailed documentation and reports, tracking warranty and maintenance activities.

Requirements

  • Hold a degree in a relevant field, such as engineering or facilities management.
  • possess relevant experience in technical operations or a similar role, with a proven track record of success.
  • Have a solid understanding of business administration principles and practices.
  • Be proficient in using industry-standard software and tools.

What We Offer

As a Technical Operations Manager at Sapphire Enterprises, you will have the opportunity to work with a talented team, drive business growth, and develop your skills and expertise. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development.