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Quality Assurance Specialist

2 months ago

New York, New York, United States Michael Page Full time

This ongoing contract involves a 5-day workweek in a dynamic environment. The selected consultant will play a crucial role in overseeing operational processes within the Quality Control Unit (QCU), aiding in Risk Control Self-Assessment (RCSA) testing, and coordinating necessary risk evaluations.

Client Overview

Our client is a prominent international banking institution. They offer a comprehensive range of services, focusing on corporate lending, international trade solutions, treasury operations, U.S. dollar clearing, retail banking, correspondent banking, and various other financial services.

Key Responsibilities

  • Perform periodic Quality Assurance/Quality Control assessments across departments, including but not limited to KYC, Transaction Monitoring, and Transaction Tracking Management System (TTMS).
  • Develop and enhance procedures within the QCU.
  • Evaluate transactions and customer profiles in accordance with departmental control protocols, identifying areas for enhancement.
  • Generate reports and analytics as required.
  • Identify, assess, monitor, and report on operational, compliance, and reputational risks/issues within the department.
  • Appropriately escalate risk-related issues as necessary.
  • Conduct departmental control testing.
  • Serve as the primary contact for managing audit and regulatory inquiries.
  • Perform quality assessments of documentation.

Candidate Profile

  • A Bachelor's degree is mandatory.
  • Proven experience in Quality Control or Quality Assurance is essential.
  • Experience related to Risk Assessment is required.
  • Ability to read, write, analyze, and interpret general business literature is necessary.
  • Proficient computer skills, particularly in MS Office, Excel, and PowerPoint, are required.
  • Strong communication skills are essential.
  • Fluency in Mandarin is a prerequisite.
  • In-depth knowledge of BSA, AML, the U.S. Patriot Act, OFAC, CIP Regulations, and consumer compliance is expected.
  • A general understanding of bank deposit operations and related commercial banking and compliance functions is advantageous.

Compensation Package

The client offers a competitive hourly rate along with the opportunity to collaborate with the QCU team on-site for five days a week.

Michael Page is committed to promoting diversity and inclusion in the workplace. We encourage applications from all qualified individuals, including minorities, women, the disabled, protected veterans, and others.