Inbound Expert

4 weeks ago

Victor, New York, United States Target Full time
Role Summary

As an Inbound Expert at Target, you will be responsible for creating a welcoming experience for our guests by authentically greeting them and observing to quickly understand their needs. You will engage with guests in a genuine way, be knowledgeable about our tools, products, and services, and solve issues for the guest and improve their experience. Additionally, you will execute a detailed, accurate, and efficient sorting operation, stock, backstock, and zone product on sales floor, maintain sales floor instocks for GM categories, and operate power equipment if certified. You will also work with accuracy and attention to detail, manage all defectives and handle environmentally sensitive items in compliance with applicable laws and regulations, and demonstrate a culture of ethical conduct, safety, and compliance.

Responsibilities
  • Create a welcoming experience by authentically greeting all guests
  • Observe to quickly understand whether a guest needs assistance or wants to interact
  • Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
  • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
  • Execute a detailed, accurate, and efficient sorting operation
  • Stock, backstock, and zone product on sales floor
  • Maintain sales floor instocks for GM categories
  • Operate power equipment only if certified
  • Work with accuracy and attention to detail
  • Manage all defectives and handle environmentally sensitive items in compliance with applicable laws and regulations
  • Demonstrate a culture of ethical conduct, safety, and compliance

Requirements
  • Must be at least 18 years of age or older
  • Welcoming and helpful attitude toward guests and other team members
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Work both independently and with a team
  • Resolve guest questions quickly on the spot
  • Attention to detail and follow a multi-step process
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

What We Offer
  • A fun and fast-paced work environment
  • The opportunity to work with a team to deliver for our guests
  • A competitive benefits package, including financial and education benefits, as well as well-being and beyond