Robotics Hardware Specialist

1 week ago


Melbourne, Florida, United States Cobalt Robotics Full time
About Cobalt Robotics

Cobalt Robotics is a cutting-edge technology company that utilizes a combination of human expertise, robotic technology, and innovative solutions to effectively resolve security incidents. Our dedicated team patrols and monitors sites 24/7 to proactively prevent break-ins, identify significant leaks, and provide our customers with visibility over their space, assets, and data.

Our team is composed of renowned technologists and security professionals and is backed by world-class investors such as Sequoia, Bloomberg Beta, and Coatue. In 2019, Cobalt was recognized as one of the Best Places to Work by the Silicon Valley Business Journal and the San Francisco Business Times.

About the Role

The Reserve Engineer (RE) is a critical member of our rapid-response field-operations team, responsible for providing top-notch customer service and ensuring the smooth operation of our robots. This role requires a strong understanding of computer hardware and the ability to communicate effectively with technical and non-technical teammates.

Key Responsibilities
  • Learn and maintain in-depth knowledge of our robot hardware to provide expert-level support and maintenance.
  • Communicate with clients and internal teams to resolve hardware failures and ensure timely resolution.
  • Assist with field projects and new robot deployments, providing technical expertise and support.
  • Be dispatched to client sites to resolve hardware failures and provide on-site support.
  • Collaborate with Regional Project Managers to prioritize tasks and ensure seamless execution.
Requirements
  • Strong understanding of computer hardware and small electrical components.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Flexibility to work a variety of shifts, including days, evenings, and weekends.
  • Ability to provide exceptional customer service and represent Cobalt Robotics in a professional manner.
Bonus Skills
  • Experience with robotics and computer hardware.
  • Experience working in a fast-paced startup environment.
  • Military or first responder background.
  • Associate degree or higher in a relevant field.

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