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Part Time Service Team Member

2 months ago

Hattiesburg, Mississippi, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Part Time Service Team Member to join our team at Michaels Stores. As a Part Time Service Team Member, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and supporting the sales team in achieving sales goals.

Key Responsibilities
  • Customer Service: Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Sales Support: Assist the sales team in achieving sales goals by providing product knowledge, making recommendations, and processing transactions.
  • Merchandise Recovery: Participate in merchandise recovery and maintenance, including receiving and processing shipments, stocking shelves, and maintaining store displays.
  • Inventory Management: Assist with inventory management tasks, including counting and reconciling inventory, and reporting discrepancies.
  • Team Collaboration: Work collaboratively with the sales team and other store employees to achieve sales goals and maintain a positive store environment.
Requirements
  • High School Diploma or Equivalent: Required
  • Customer Service Experience: 1+ year of customer service experience in a retail environment
  • Communication Skills: Excellent communication and interpersonal skills
  • Teamwork: Ability to work collaboratively with the sales team and other store employees
  • Adaptability: Ability to adapt to changing priorities and sales goals
Preferred Qualifications
  • Retail Experience: 1+ year of retail experience in a sales or customer service role
  • Leadership Experience: Previous leadership experience in a retail environment
  • Inventory Management: Experience with inventory management software and processes
Work Environment

As a Part Time Service Team Member, you will work in a fast-paced retail environment with a focus on delivering exceptional customer service. You will be required to stand for long periods of time, move throughout the store, and lift heavy boxes and merchandise. You will also be required to work a variety of shifts, including evenings, weekends, and holidays.