Customer Experience Representative

7 days ago


Littleton, Colorado, United States Rob Stewart - State Farm Agent Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer experiences and driving business growth.

Responsibilities:
  • Build and maintain strong relationships with customers, ensuring their needs are met and exceeded.
  • Guide customers through comprehensive insurance options, empowering them to make informed decisions.
  • Generate leads, coordinate appointments, and effectively market tailored products and services to meet diverse customer needs.
Benefits:
  • Competitive hourly pay plus commission/bonus structure.
  • Simple IRA and health benefits.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours and opportunities for career advancement.
  • Licensing paid by agency.
Requirements:
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.

We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it. If you want to make an impact, see immediate success, we could be the place for you.

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Apply now and let us put you on the path to success.



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