Customer Service Director

6 days ago


Marshall, Texas, United States Food Lion Full time
About the Role

We are looking for a Customer Service Director to lead our front-end team at Food Lion. The successful candidate will have excellent customer service skills, with the ability to motivate and train team members to achieve high levels of customer satisfaction.

The ideal candidate will have a strong understanding of retail operations, with the ability to analyze sales data and make informed decisions to drive business growth. They will also be able to work independently, with minimal supervision, and prioritize tasks to meet deadlines.

Key Responsibilities

•Lead and develop the front-end team to achieve high levels of customer satisfaction

•Analyze sales data to identify trends and opportunities for growth

•Develop and implement plans to improve sales performance and customer satisfaction

What We Offer

•Estimated salary: $50,000 - $70,000 per year

•Opportunities for professional development and career advancement

•A dynamic and supportive work environment

•A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

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