Hyper Wellness Specialist

1 week ago


Elmwood, Illinois, United States Restore Hyper Wellness Full time

Job Summary

We are seeking a skilled and enthusiastic Hyper Wellness Specialist to join our team in Elmwood, LA. As a key member of our staff, you will be responsible for delivering exceptional customer service and promoting the benefits of Restore Hyper Wellness.

About Restore Hyper Wellness

Restore Hyper Wellness is a leading provider of innovative health services, including IV drips, hot sauna, hyperbaric oxygen therapy, red light and cryotherapy. We offer a unique and comprehensive approach to wellness that helps individuals feel their best and perform at a higher level.

Salary and Benefits

The salary for this position is estimated to be $15-17 per hour, with potential for monthly performance-based bonuses. Additionally, you will receive comprehensive benefits, including medical, dental, vision, disability, and life insurance, as well as PTO and 401k retirement plan with vested employer match.

Key Responsibilities

  1. Conduct studio tours and deliver an exceptional sales and service experience to all members and guests
  2. Educate clients on Restore services, including medical benefits, precautions, and at-home care
  3. Meet and exceed all key performance sales indicators for the studio, including membership sales/renewals, and retail sales
  4. Onboard new clients–-this involves completion of medical waivers and creating guest profiles in POS system
  5. Field incoming calls to schedule appointments and answer general questions
  6. Assist in outgoing calls to clients for notification of promotions and events
  7. Assist in the execution and coordination of the company's marketing and ongoing sales drivers (pre-sale events, studio events, outreach)
  8. Ensure a safe and clean studio environment for members and guests
  9. Promote enthusiasm for health/wellness and the Restore brand

Requirements

  • 1+ years of customer service experience in a similar role
  • 1+ years of sales experience preferred
  • Excellent customer service skills
  • Strong teamwork mentality
  • Exceptional communication skills, both written and verbal
  • Intermediate computer skills
  • Demonstrate initiative and ability to work independently


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