Luxury Guest Services Specialist

4 weeks ago


Lanai, Hawaii, United States Four Seasons Hotels Limited Full time
About the Role:
We are seeking a skilled and motivated Guestroom Attendant to join our Housekeeping Team at Four Seasons Resorts Lana'i. As a key member of our team, you will be responsible for ensuring the cleanliness and comfort of our guests' rooms. Your excellent communication skills and attention to detail will make a significant impact on our guests' overall experience. You will be working in a fast-paced environment, interacting with guests and colleagues from diverse backgrounds. If you possess a strong work ethic, a positive attitude, and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

The estimated salary for this position is $23.97 per hour.

This role offers: Energizing Employee Culture where you are encouraged to be your true self; Comprehensive learning and development programs to help you master your craft; Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay; Inclusive and diverse employee engagement & recognition events all year-round; Exclusive discount and travel programs with Four Seasons; Complimentary Dry Cleaning for Employee Uniforms & Employee Meals;

Key Responsibilities:
• Clean guest rooms to Four Seasons Standards • Respond to guest requests and provide exceptional service • Collaborate with other departments to maintain the high standards of Four Seasons • Work in a fast-paced environment, interacting with guests and colleagues from diverse backgrounds • Possess a strong work ethic, a positive attitude, and a passion for delivering exceptional service.

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