Dental Assistant

3 weeks ago

Milwaukee, Wisconsin, United States Wisconsin Endo Group Full time
Job Summary:

We are seeking a highly skilled and detail-oriented Dental Assistant to join our team at Wisconsin Endo Group. As a Dental Assistant, you will play a vital role in ensuring the smooth operation of our endodontic practice. Your primary responsibilities will include assisting our Endodontists during procedures, taking patient x-rays, recording dental histories and patient records, preparing instruments for sterilization, cleaning treatment areas, and ensuring infection control procedures are adhered to.

Responsibilities:

• Review patient schedule and correlating charts one day prior to ensure readiness for treatment.
• Obtain and record medical and dental histories and vital signs of the patient and communicate this information to the doctor.
• Obtain dental radiographs and cone beam scans on patients and report findings to the doctor.
• Provide a high level of patient experience through communicating comfort options, patient education, and treatment expectations.
• Assist dentists in the management of medical and dental emergencies.
• Provide post-operative instructions prescribed by the dentist.
• Maintain clinical notes for patients documenting pertinent information in the patient charts.
• Generate consult and post-operative reports to be sent to referring dentist.
• Collaborate with front and back office to ensure dentists schedules run smoothly and efficiently in addition to communicating treatment plan with Front Desk team.
• Protect patients and employees by adhering to infection-control policies and procedures.
• Properly close out operatories at the end of shift to assure operatories are clean and restocked and patient ready.
• Maintain dental supplies inventory by checking stock to determine inventory level, anticipating needed supplies, and communicating the need to the Manager.
• Maintain patient confidentiality per HIPAA.
• Assist with daily office cleaning responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. We are willing to train the right candidate with no prior experience.

Education:
High school diploma or equivalent

Experience:
Dental Assistant experience preferred but not required
Knowledge of dental practice and procedures preferred but not required
Knowledge of dental radiographs preferred but not required
Knowledge of dental software programs preferred but not required

Competencies:
To perform the job satisfactorily, an individual should demonstrate the following competencies:
Technical Skills Assesses own strength and weaknesses; pursues training development opportunities; strives to continuously build knowledge and skills; shares expertise with others
Customer Service Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
Interpersonal Skills Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others ideas and tries new things
Oral Communications Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions
Written Communication Writes clearly and informatively; able to read and interpret written information
Quality Management Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
Diversity Shows respect and sensitivity for cultural differences; promotes a harassment-free environment
Ethics Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values
Organizational Support Follows policies and procedures; completes administrative tasks correctly and on time; supports organizations goals and values; respects diversity
Planning/Organizing Prioritizes and plans work activities; uses time efficiently
Professionalism Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
Quality Demonstrates accuracy and thoroughness; monitors own work to ensure quality
Safety and Security Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
Adaptability Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
Attendance/Punctuality Is consistently at work on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
Dependability Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan

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