Patient Care Coordinator

2 days ago


Flint, Michigan, United States Ottobock Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Ottobock. As a Patient Care Coordinator, you will provide administrative support to our front desk team, ensuring seamless communication with patients and healthcare providers. Your excellent communication skills and ability to multitask will be essential in providing exceptional patient care experiences.

Key Responsibilities
  • Provide administrative support to the front desk team, including answering phones, taking messages, and routing calls.
  • Assist with scheduling and modifying patient appointments, ensuring timely and efficient communication with patients and healthcare providers.
  • Ensure customers receive the best possible service, resolving concerns and issues in a professional and courteous manner.
  • Communicate effectively with patients, healthcare providers, and insurance companies to obtain medical documentation and secure authorizations.
  • Perform light shipping and receiving of medical device products and components, maintaining a clean and organized office environment.
  • Accept cash payments from patients and comply with Corporate Compliance and HIPAA responsibilities.
Requirements
  • High school diploma or equivalent.
  • One year of office administrative experience, preferably in a medical or healthcare setting.
  • Experience with medical terminology, accounts receivable, and insurance collections preferred.
  • Knowledge of Medicare and Medicaid preferred.
  • Customer service experience and valid driver's license required.
Benefits
  • Medical, vision, and dental insurance.
  • Health savings accounts with employer contribution.
  • Flexible spending account options.
  • Company-paid life insurance policy.
  • Paid time off and company holidays.
  • Floating holidays.
  • 100% company-paid short and long-term disability.
  • 401k match up to 3.5%.
About Ottobock

Ottobock is a world leader in technical orthopedics, providing innovative solutions for individuals with mobility restrictions. Our company values diversity and welcomes applications from all qualified candidates. We offer a dynamic and growing work environment, with opportunities for professional development and growth.



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